Marine and intermodal facilities often struggle with satellite connectivity due to environmental factors. When this connection is lost, tracking vehicles accurately is challenging unless inertial navigation or other methods are used. The initial accuracy of the tracking system is crucial: starting with sub-meter accuracy introduces larger errors in a vehicle’s last known position than starting with 2cm accuracy. This difference can significantly impact container tracking, as errors of a meter or more greatly affect position accuracy.

Mapping resolution measures how accurately a facility’s lines are mapped to GPS coordinates. If both the mapping resolution and the container handling equipment (CHE) accuracy are sub-meter, operators might see up to a 2-meter position variance even before losing connectivity. Mi-Jack uses a very accurate mapping solution, where each pixel represents 3 inches on the ground, ensuring precise tracking and minimizing positional errors.

In technology, improvements in hardware and software continue after the initial purchase. However, when components or software become outdated, customers usually have to pay for updates. At Mi-Jack Products, we focus on building long-term partnerships with our customers. Our extended warranty program protects against these “end of life” events, providing a predictable cost of ownership and ongoing protection.

Mi-Jack is flexible when it comes to servers and database licenses.  As your partner, we want to work with you to ensure you receive the best value and performance.  We do not demand that you use our servers or database licenses.

Mi-Jack is not a Terminal Operating System (TOS) provider and therefore we are designed to be a pure position detection system (PDS). While we are closely integrated to the TOS, we do not attempt to function as the TOS and manage messaging. You can use your existing messaging methodology or we can collaborate to find a mutually beneficial solution that maximizes your performance.

At Mi-Jack, we focus on delivering complete solutions to our customers. Before giving cost estimates, we visit the site to check the project’s scope, integration, and installation needs. This way, we ensure the project stays within the agreed budget. Our quotes are designed to fit the customer’s financial limits, reducing the risk of cost overruns from changes or scope creep.

Mi-Jack knows that every operation is different, which is why our Mi-Star solution is flexible and can be tailored to various industries, including marine, intermodal, industrial, and steel. We’ve been in the transportation industry since 1955 and have the expertise to create customized solutions for complex challenges. Our team works closely with customers to combine operational insights with technology, delivering added value in every project.

Mi-Star is TOS agnostic and has been successfully integrated to Navis as well as Tideworks and RMI.  Since we do not typically perform TOS functionality within our system, the integration to the TOS is a much more streamlined effort than with other systems.